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Moving In and Out

Cost, Payment and Insurance

Beginning and Ending My Storage

Locks and Site Security

Problems and Assistance

Access, Parking, Trolleys and Forklifts


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Cost, Payment and Insurance


How much does storage cost?


The amount you pay will depend on the size of space that you require. Please contact us for a no obligation quote. We take your payments four weekly and will refund any unused storage fee when you are finished with the storage space. We also offer great long stay discounts.


Do I need to pay a deposit?


Yes, we hold a refundable deposit equal to 1 week's storage fee, which is payable when your storage starts.


Does the storage fee include insurance?


Contents insurance is not included in our fee. You should obtain your own cover. The insurance cost will depend on the items being stored.


How can I pay for my storage?


For initial payments, we accept cash, cheque or credit/debit card payments. All subsequent payments are taken by direct debit.


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Beginning and Ending My Storage


How do I start self storage?


Email or call us to discuss your size requirements and get a quote. If you wish to proceed, visit our premises and complete our simple storage licence agreement, bringing proof of identification (e.g. driving licence or passport), proof of address (e.g. utility bill not more than 3 months old) and suitable means of payment.


Do I need to book a room or can I start storing immediately?


You can book and reserve a room (note: we will hold empty rooms for up to two weeks) in return for a £10 booking fee which is then deducted from your first storage payment.

You can start storing immediately, subject to room availability, once your agreement is signed, you have provided proof of identity and address, and we have taken your initial payment.


What happens when I no longer require my self storage room?


You can end your storage at any time by giving us one week's notice. We will refund any unused storage fee.

Locks and Site Security


Who will hold keys to my self storage room?


You will be the only key holder to your self storage room. You can either use your own padlock or purchase one from us.


We will provide you with a swipe card to operate the automated gates at our site and a key to access the self storage warehouse within which your specific space is located.


What security is there at your site?


Our site is protected with 24 hour, monitored CCTV, a perimeter security fence and automated gate system. In addition, we have intruder alarms located around the site which are also linked to our monitoring station in Peterborough.


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Problems and Assistance


Who do I speak to if I have a problem or question?


Our office is open Monday to Friday, 9am to 5pm and staff are always on hand to help if you have a problem or question.


If you have a problem accessing the site out of office hours, our security company can be contacted for assistance, by phoning the contact number on the gate.


When can I access my self store items?


For self storage rooms, you will have unlimited 24 hour, 7 days a week access to your items, so you can come and go as you please.


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Access, Parking, Trolleys and Forklifts


Can I park at your site?


Yes, we have ample parking and good access for cars, vans, removal lorries and even HGVs.


Do you have trolleys and forklifts available for use?


We can provide trolleys for use 24/7 and a forklift and approved driver can be provided Monday to Friday between 9am and 5pm by prior arrangement. We charge a small fee for use of our forklift.


For more information or to book a viewing contact us.